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CROSSROADS HOTEL FREQUENT GUEST LOYALTY PROGRAM

Crossroads Hotel frequent guest loyalty program is based on a three- tier programme – Silver, Gold and Platinum tier status – and as you move through the tiers you will enjoy more privileges and increased rewards.

BECOMING A FREQUENT GUEST

Membership for this program is free; just fill in a form on your first stay with us.

PLATINUM

Experience absolute luxury benefits as a Platinum member after staying 20 or more nights in one calendar year.

  • Complimentary internet access.
  • Complimentary bottled water.
  • Complimentary use of our leisure centre.
  • Membership preference profile.
  • Receive weekly special offers through email.
  • Complimentary early check-in and late check-out, subject to availability, to be requested at time of booking.
  • Complimentary morning newspaper (Monday – Fridays only).
  • 15% discount on public accommodation rates and a 7.5% discount on any special offer rate.
  • 10% discount on food in the Copperpot restaurant.
  • Complimentary 2 nights’ accommodation (Fridays, Saturdays or Sundays only).
  • Upgrade to next room category at check in, subject to availability.
  • Complimentary transport to and from the airport/bus terminal by the hotel bus.
  • Complimentary gift on arrival
  • 20% discount on laundry and dry cleaning services.
  • Complimentary newspaper 7 days a week.

VALIDITY OF MEMBERSHIP

The membership is valid up to rolling 12 months period from the day of membership unless you have Platinum tier status, in which case your membership will never expire for as long as you maintain your membership status.

RESTRICTIONS ON BENEFITS

Benefits cannot be transferred to any other individual.

Crossroads Hotel reserves the right to change, modify or limit any of the program benefits at anytime.

TERMS AND CONDITIONS ON RESERVATIONS

Crossroads Hotel standard reservations conditions apply.

GOLD

Experience more luxury benefits as a Gold member after staying ten nights or more at Crossroads Hotel within one calendar year.

  • Complimentary internet access.
  • Complimentary bottled water.
  • Complimentary use of our leisure centre.
  • Membership preference profile.
  • Receive weekly special offers through email.
  • Complimentary 1 night accommodation.
  • Complimentary early check-in and late check-out, subject to availability, to be requested at time of booking.
  • Complimentary morning newspaper (Monday – Fridays only).
  • 15% discount on public accommodation rates and a 7.5% discount on any special offer rate.
  • 10% discount on food in the Copperpot restaurant.

Priority reservations given when hotel is full.

SILVER

Start accumulating your night’s first night at the hotel by filling in our frequent guest loyalty program form.

  • Complimentary internet access.
  • Complimentary bottled water.
  • Complimentary use of our leisure centre.
  • Membership preference profile.
  • Receive weekly special offers through email.

MEMBERSHIP PROGRAM TERMS & CONDITIONS

Validity of Membership
The membership is valid up to rolling 12 months period from the day of membership unless you have Platinum tier status, in which case your membership will never expire for as long as you maintain your membership status.

Restrictions on Benefits
Benefits cannot be transferred to any other individual.
Crossroads Hotel reserves the right to change, modify or limit any of the program benefits at anytime.


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